Keys to Case Management

Each morning, various legal professionals enter their respective law offices with a list of depositions, trials, and videoconferences to schedule.  With their morning coffee by their side and a pending stack of scheduling to complete, they quickly place a call or send an email to Planet Depos.

What is not as well-known is what happens behind the scenes at Planet Depos once a case is scheduled. There are certain elements to ensure that the case is managed in a personal, efficient and seamless manner:

1.  Each time a deposition is scheduled with Planet Depos, it is assigned to a case manager. A case manager ensures that there is a single point of contact to field questions, fill orders or handle last-minute needs or changes.

2.  The case manager will contact the parties for any standing orders to guarantee that requests are always up-to-date and orders are filled consistently and accurately. Standing orders include special services such as:
– Realtime
– Rough Draft
– Videotaping
– Videoconferencing
– Expedited Delivery
– Complimentary Video-to-text Synchronization

3.  Each case on our calendar contains a list of past, present, and future depositions. The case manager will keep track of what is coming up, the due date of transcripts, and upcoming hearings and court dates. A confirmation email or phone call is always placed the day before each deposition to confirm the details. A case manager is also responsible for ensuring that court reporters, videographer and interpreters are consistent throughout the course of a case.

4.  Sometimes a deposition is required to be held out of state or even out of the country. Your case manager will gladly find a location for the deposition at no additional cost whether your deposition is five minutes away or five countries away; Planet Depos will have a location and a court reporter there for you!

5.  All files in a case are uploaded with case management software such as: LEF (Livenote), SBF (Summation), MDB (Sanction), CMS (Trial Director), VDF (Visionary), and  XML (RealLegal). Planet Depos complimentary online repository houses transcripts, errata sheets, exhibits, invoices and the online calendar.

6.  Lastly, our case managers keep track of a distribution list pertaining to each case so that rough and final transcripts are sent to the appropriate parties in the case.